Privacy Policy
1. Introduction
Fidelity Freight Inc ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and engage with us through digital platforms, including SMS communications.
2. Information We Collect
We may collect personal and business-related information, including but not limited to:
Personal Identification Information:Name, phone number, email address, mailing address, etc.Business Information:Company name, DOT/MC numbers, driver data, equipment details, etc.Usage Information:IP address, browser type, pages visited, device data, and other analytics.Communication Preferences:SMS opt-ins, call logs, email preferences.
3. How We Use Your Information
We use your information to:
Operate and manage our business and services.Respond to inquiries and provide customer support.Facilitate hiring, onboarding, and HR communications.Send updates, alerts, dispatch info, or compliance notifications via email or SMS.Comply with legal obligations and regulatory requirements.
4. SMS Communications (10DLC A2P Compliance)
By providing your mobile phone number, you consent to receive text messages from Fidelity Freight Inc regarding company updates, job opportunities, HR notifications, and other operational messages. These messages may be sent via an automated system as part of our registered 10DLC A2P SMS campaigns.
Message Frequency:Varies by user.Message & Data Rates May Apply.Opt-Out:You can opt out at any time by replyingSTOPto any message.Help:For assistance, replyHELPor contact us [email protected] (815) 333-9208.
We do not share your phone number or SMS data with third parties for marketing purposes. No mobile opt-in data will be shared with third parties.
5. Sharing of Information
We do not sell, rent, or trade your personal information. We may share it with:
Service providers performing work on our behalf (e.g., SMS platforms, web hosting).Legal or regulatory authorities when required by law.Internal departments (HR, Safety, Dispatch, etc.) for business operations.
6. Data Security
We implement reasonable security measures to protect your data. However, no transmission or storage method is 100% secure. Use our services at your own risk.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tools to improve user experience, analyze traffic, and remember user preferences. You can modify your browser settings to control cookie behavior.
8. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at
.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Testimonial
What our clients say about us.
Working with Fidelity Freight Inc has been a game-changer for our business. Their logistics solutions have streamlined our supply chain operations, resulting in increased efficiency and significant cost savings. The team's expertise and attention to detail have given us peace of mind, knowing our shipments are in capable hands.
John Doe
I cannot recommend Fidelity Freight Inc enough. Their dedicated fleet and contract logistics services have provided us with unparalleled reliability and flexibility. The team consistently goes above and beyond to meet our unique transportation needs, ensuring our goods reach their destinations on time and in pristine condition.
Jane Doe
As a growing e-commerce business, efficient logistics is crucial to our success. Fidelity Freight Inc has been an invaluable partner, offering seamless integration with our operations and providing exceptional customer service. Their advanced tracking capabilities and commitment to on-time deliveries have significantly enhanced our customer experience.
John Doe
Frequently Asked Questions
How does your company handle specialized cargo transportation
Our logistics experts have extensive experience in handling specialized cargo transportation requirements. We have dedicated equipment and trained personnel to handle oversized, overweight, or high-value shipments, as well as hazardous materials and temperature-controlled goods. Our processes are designed to ensure the safe and secure transportation of specialized cargo, adhering to all relevant regulations and industry best practices. We also offer customized packaging, crating, and labeling solutions to protect your valuable cargo during transit.
What measures does your company take to ensure supply chain security?
Supply chain security is a top priority for our company. We implement robust security protocols at every stage of the logistics process, from physical security measures at our facilities to advanced tracking and monitoring technologies. Our transportation fleet is equipped with GPS tracking devices, allowing us to monitor shipment movements in real-time and respond promptly to any potential security threats. Additionally, we conduct thorough background checks on all personnel and maintain strict access controls to our facilities and systems, ensuring the highest levels of security and data protection.
How does your company address sustainability and environmental concerns in logistics operations?
We are committed to sustainable and environmentally responsible logistics practices. Our company actively seeks to reduce our carbon footprint by optimizing route planning and load consolidation, which minimizes fuel consumption and emissions. We also invest in eco-friendly technologies, such as alternative fuel vehicles and energy-efficient warehouse systems. Furthermore, we promote recycling and waste reduction initiatives throughout our operations, and partner with carriers and suppliers that share our commitment to environmental stewardship. Our goal is to provide logistics solutions that not only meet our clients' needs but also contribute to a more sustainable future.
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